In case of breakage of the jars or damage and unauthorized opening of the delivered package, but also anomalies in the delivery of the products, the customer is requested to report the findings to the Courier. Collect the products “with reserve” by signing the appropriate form and communicate everything to the Company also documenting with photos by sending an email to marketing@fabbricasughi.it. In this way you will get a refund or a new shipment of the damaged products.